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zoom recording


I entered a meeting through the website client, and recorded it. The meeting is over and i cant find the recording. where is it saved, the other person in the meeting says he doesn't have it either because i was the one who started recording. How can i get the recording?
It is very important to me, much appreciated


Community Champion | Customer
Community Champion | Customer


 There are two kinds of Zoom recordings:


  • Zoom Cloud recordings. These kind of recordings always go to the host’s Zoom cloud storage regardless of who pressed the record button.
  • Local Zoom Recordings. These kind of recordings go on to the local hard drive of the person who pressed record.


 By default, local recordings will be placed in following directory:


  • Windows: C:\Users\[Username]\Documents\Zoom
  • Mac: /Users/[Username]/Documents/Zoom
  • Linux: home/[Username]/Documents/Zoom

Here is a link to a Zoom support article that explains this in more detail. 




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I have a mac and the recording is not in the location you mentioned, nor anywhere else on the computer. Is it possible that the recording was not saved because i entered the call through zoom's chrome client?

Hi @orencd if you went through the Zoom Web Client and not the Zoom Desktop Client, you'd only be able to cloud record from the Zoom Web Client.


If you're a licensed user and are able to cloud record, please go to for your processed cloud recordings. 


If you're a basic user, unfortunately there is a possibility you did not record locally. IF on the Zoom Web Client within your web browser.


You also said, "Zoom's Chrome Client", which if you're on ChromeOS e.g., a Chromebook, local recording is not supported, only cloud recording. More info within the knowledge base article on Getting started with the Zoom web client

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