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Zoom AI Companion2024-06-10 02:04 PM
I can't assign two licensed users to any meetings, nor can they log in.
A solution would be appreciated!
Thank you,
Solved! Go to Solution.
2024-06-11 03:27 AM
I have four licenses. Two are fine. I assigned new users to the other two Pro licenses that I have. I entered the email addresses, submitted and both new users received their emails from Zoom to accept the license. I can see all four licenses used, and the list includes the two new users.
The problem is that on the web based meeting scheduler, I (As owner) can only see one of my employees listed. So, only two of the four show up.
On the mobile app, I saw the other two and can list them as Co-meeting hosts. But I can't do that online, nor assign them to any meetings.
2024-06-10 05:35 PM
Welcome to the Zoom Community, @Daniel1123.
Your question is unclear. Each user needs their own license to schedule their own meetings. Each user needs a separate email address.
Explain more about what you’re trying to accomplish and I’ll see what I can do to assist.
2024-06-11 03:27 AM
I have four licenses. Two are fine. I assigned new users to the other two Pro licenses that I have. I entered the email addresses, submitted and both new users received their emails from Zoom to accept the license. I can see all four licenses used, and the list includes the two new users.
The problem is that on the web based meeting scheduler, I (As owner) can only see one of my employees listed. So, only two of the four show up.
On the mobile app, I saw the other two and can list them as Co-meeting hosts. But I can't do that online, nor assign them to any meetings.
2024-06-11 06:45 AM
Solution:
Go to each user and in the users settings, in "Other" set who can schedule for each user.