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trouble with blurring

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Junethelily
Explorer
Explorer

‎2022-01-06 05:56 PM

I continue to have trouble blurring my background. MacOS 11.6.2. Zoom version 5.9.1. Is there anything else I should do to troubleshoot? Thanks.

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Junethelily
Explorer
Explorer

‎2022-01-07 02:25 PM

Thanks for the reply. I only have one camera on my MacBook and it works without a problem in other video settings. Anything else I can do? 

 

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Arps
Community Champion | Employee
Community Champion | Employee

‎2022-01-07 06:39 AM

Sorry this is giving you issues.  
Here's a support document about testing and troubleshooting your video: https://support.zoom.us/hc/en-us/articles/201362313-Testing-your-video

If you go into your video settings, do you have more than one camera available in the list?  

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Junethelily
Explorer
Explorer

‎2022-01-07 02:25 PM

Thanks for the reply. I only have one camera on my MacBook and it works without a problem in other video settings. Anything else I can do? 

 

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