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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

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josborne
Newcomer
Newcomer
 
5 REPLIES 5

bstrelko
Community Champion | Customer
Community Champion | Customer

This is not expected/encouraged use and it's possible that Zoom has safeguards in place to reduce this type of behavior.

It also might be as simple as a delay in re-evaluating how many licenses are free when switching is done regularly. If a day/week passes, are you then able to re-assign again?

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bstrelko
Community Champion | Customer
Community Champion | Customer

That much is understood, but loopholes get closed [almost always, eventually]. Just look at Netflix.

 

With this being said, there may just be a bigger bug in play. Are you able to reach out to Zoom support directly with your license plan?

Thanks, for the reply. Unfortunately, no, not able to reach out to a live agent with our plan. Going to submit a ticket to see what the options are.

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @josborne this is expected, please see section 1. ACCOUNT INFORMATION; SHARING: 1.2 Prohibition on Sharing within Zoom Terms of Service

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