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josborne
Newcomer
Newcomer
 
5 REPLIES 5

bstrelko
Community Champion | Customer
Community Champion | Customer

This is not expected/encouraged use and it's possible that Zoom has safeguards in place to reduce this type of behavior.

It also might be as simple as a delay in re-evaluating how many licenses are free when switching is done regularly. If a day/week passes, are you then able to re-assign again?

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bstrelko
Community Champion | Customer
Community Champion | Customer

That much is understood, but loopholes get closed [almost always, eventually]. Just look at Netflix.

 

With this being said, there may just be a bigger bug in play. Are you able to reach out to Zoom support directly with your license plan?

Thanks, for the reply. Unfortunately, no, not able to reach out to a live agent with our plan. Going to submit a ticket to see what the options are.

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @josborne this is expected, please see section 1. ACCOUNT INFORMATION; SHARING: 1.2 Prohibition on Sharing within Zoom Terms of Service

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