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record botton missing

ParryHoot
Newcomer
Newcomer

‎2024-03-16 09:56 AM

The record button does not show up in my zoom client. I am a paid up user of zoom. I have reloaded the zoom client on my windows 10 computer but the record icon still does not show up. In my settings I have enabled "record to computer".

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2 REPLIES 2

storyhub
Community Champion | Customer
Community Champion | Customer

‎2024-03-16 10:56 PM

Assuming that you turned on settings > recording tab > local recording in the web portal.

In the Zoom client click on the more menu "..." to see if the selection appears there.

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ParryHoot
Newcomer
Newcomer
In response to storyhub

‎2024-03-17 01:29 PM

I have turned on the local recording option in the web portal but still no luck in getting the recording tab in my zoom client, I have a work-around solution by also activating the record automatically option so that when I do open my zoom client the recording starts right away and I can control it by pausing the recording or turning it off. However, the lack of the record button remains a mystery.

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