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"Aw, Snap!" page crashed when trying to connect to Zoom meeting from "Join from your browser"

Mochiko
Explorer
Explorer

Hi,

 

I'm trying to connect to zoom meeting from browser.

After insert my name and click on "Join", the "AW, Snap!" exception occurred and page crushed.

 

How can I solve this?

 

Thanks

7 REPLIES 7

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi there, and welcome to the community. Could you try restarting your device and checking your internet connection? Let me know if the error persists. 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

Hi,
Seems like this is a common issue that observed by multiple users (also found others that reported on the same issue in different forums).
Can you please check this and suggest a solid fix?
Thanks,
Moshe

Mochiko
Explorer
Explorer

Hi,
Nothing helps. The first time I click on "Join" this error happens.
After perform refresh page the meeting opened successfully, but this is not acceptable solution.
Thanks

I'm facing with same issue i generate meeting link then join with my name and the "AW, Snap!" exception occurred and page crushed.

NeriaD
Newcomer
Newcomer

Same Issue here

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello there,

I'm sorry for the inconvenience you experienced.

Please log out and clear the cache of your browser and log back in.

Let us know if this helps or if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

Hi,

Sorry, issue still reproduced...

The first time I click on "Join" this "Aw, Snap!" error happens.


Thanks