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Newcomer
July 22, 2024
Question

music

  • July 22, 2024
  • 3 replies
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Hello

I am a coach and i always used zoom for my training.

i have not problem when i talk but

the problem is that people don't hear the music so it'is impossible for me working.

 

 

Can you help me

Fabé

    3 replies

    Community Super Champion | Customer
    July 23, 2024

    hi @Fabé11 ,

     

    Zoom defaults with tools to stop background noise and music is seen as such.

    To allow people to hear music you have a number of options.

    1. If you want music to come through your microphone, then click on the microphone and choose audio settings. if you scroll down and look at the audio profile, you can choose the option of Original sound for musicians, and music will not be then blocked.
    2. You can also share your audio from the screen share options and click the advanced options to then share your computer sounds.

    All the best

    john Drinkwater

    Newcomer
    September 25, 2024

    Hello! I’d be happy to help. It sounds like you’re having trouble sharing music during your Zoom sessions. Here are a few steps to ensure your participants can hear the music:

    1. Use Share Screen:

      • When you’re in a Zoom meeting, click on the “Share Screen” button at the bottom.
      • Select the window or application that has the music playing.
    2. Share Computer Sound:

      • Make sure to check the box that says “Share sound” before you click on “Share.” This allows participants to hear the audio from your computer.
    3. Adjust Volume:

      • Ensure the music volume is at a good level on your computer, and remind participants to check their own volume settings as well.
    4. Use High-Quality Audio Settings:

      • Go to Zoom settings > Audio > Advanced and enable “Show in-meeting option to ‘Enable Original Sound’”. This helps maintain audio quality.
    5. Test Before Sessions:

      • It’s a good idea to do a quick test with a friend or colleague to make sure everything is working properly before your training session.

    If you still encounter issues, let me know, and we can troubleshoot further!

    Newcomer
    December 20, 2024

    Hey there!

     

    It seems like Zoom's noise reduction feature might be interfering with your music. Here’s a quick tip: When you’re sharing your screen, make sure to check the “Share Computer Sound” option. This should allow your participants to hear the music.

     

    If you want to ensure the best audio quality for your music, you can also try enabling the “Original Sound” setting in your Zoom audio settings. This will help preserve the original sound of your music.