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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

When sharing a video, can only hear the voices from the video and no other sounds or music.

JB25
Newcomer
Newcomer

‎2025-03-27 09:20 AM

Title. I'm taking a Shakespeare class and we watch clips from movies based off the plays sometimes. Every time a video is shared, I can only ever hear the voices. No background sounds or music, just complete silence unless a character is talking. What could be the problem here?

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storyhub
Community Champion | Customer
Community Champion | Customer

‎2025-03-29 09:36 PM - edited ‎2025-03-29 09:42 PM

It sounds like you are not doing a proper SCREEN SHARE of the video and/or you are sharing the audio via the mic channel of Zoom. There is also the possibility that the OS audio system has a feature turned on that is optimizing voice. Without knowing the process you are doing I can only guess. I screen share video files and video from external hardware all the time without any audio issues. You might want to try running the videos via OBS Studio and project to a second screen then screen share the projected video.

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