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Zoom AI Companion2024-07-22 06:05 AM
Hello
I am a coach and i always used zoom for my training.
i have not problem when i talk but
the problem is that people don't hear the music so it'is impossible for me working.
Can you help me
Fabé
2024-07-23 04:13 AM
hi @Fabé ,
Zoom defaults with tools to stop background noise and music is seen as such.
To allow people to hear music you have a number of options.
1. If you want music to come through your microphone, then click on the microphone and choose audio settings. if you scroll down and look at the audio profile, you can choose the option of Original sound for musicians, and music will not be then blocked.
2. You can also share your audio from the screen share options and click the advanced options to then share your computer sounds.
All the best
john Drinkwater
2024-09-24 11:12 PM
Hello! I’d be happy to help. It sounds like you’re having trouble sharing music during your Zoom sessions. Here are a few steps to ensure your participants can hear the music:
Use Share Screen:
Share Computer Sound:
Adjust Volume:
Use High-Quality Audio Settings:
Test Before Sessions:
If you still encounter issues, let me know, and we can troubleshoot further!
2024-12-19 10:43 PM
Hey there!
It seems like Zoom's noise reduction feature might be interfering with your music. Here’s a quick tip: When you’re sharing your screen, make sure to check the “Share Computer Sound” option. This should allow your participants to hear the music.
If you want to ensure the best audio quality for your music, you can also try enabling the “Original Sound” setting in your Zoom audio settings. This will help preserve the original sound of your music.