meeting on guest end keep saying host in other meeting

[TARAS1]

hello. so every time we send out the zoom link in email form. people use the link to join but it keeps saying host in another meeting. while we don't have any other meetings launched. It's been an ongoing issue for a few months. we deleted that meeting and started a new one and it resolves the issue. but on the day of the meeting, this causes issues for our members as we have to send a new link at the time of the meeting. which drops our engagement.  we need to find a solution to resolve this to continue our society's activities properly. thanks

[Eliot]

hi taras1,

problem may be due to host not ending a previous meeting.  please check to see if host ends meeting for all.

thanks

eliot

[TARAS1]

hello Eliot. after each meeting, I do make sure no meetings are still going on as we record them for meeting minutes. but ill make sure to double-check. but when we launch the meeting there are no other meetings on the meeting screen. it never did this before until the last few meetings. so unsure if it's a user error or not. also sometimes the link doesn't work at all. which is annoying