cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

image

Frederico
Newcomer
Newcomer

‎2024-08-19 03:44 PM

When I turn on zoom my image don't show. It stays black. I can see other persons in the meeting, but my image don't show. What is happening. 

Does someone can help me?

Thanks

Topics:
0 Likes
2 REPLIES 2

MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-08-19 04:26 PM

Hello @Frederico,


Welcome to the Zoom Community! We're glad to have you here.

Just to confirm, when you're sharing your video, does it only display a black screen or is your profile picture not appearing?


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes

MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-08-27 03:28 PM

Hi @Frederico. I just want to follow up if your concern has been resolved or if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes