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Frederico
Newcomer
Newcomer

‎2024-08-19 03:44 PM

When I turn on zoom my image don't show. It stays black. I can see other persons in the meeting, but my image don't show. What is happening. 

Does someone can help me?

Thanks

Topics:
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2 REPLIES 2

MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-08-19 04:26 PM

Hello @Frederico,


Welcome to the Zoom Community! We're glad to have you here.

Just to confirm, when you're sharing your video, does it only display a black screen or is your profile picture not appearing?


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-08-27 03:28 PM

Hi @Frederico. I just want to follow up if your concern has been resolved or if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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