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contacts not syncing since upgrade

mgould88
Newcomer
Newcomer

‎2023-07-13 07:34 AM - last edited on ‎2023-07-20 10:59 AM by Community Moderator | Employee

Hello,  Since yesterday after the new update, I have not been able to sync contacts through O365.

 

I successfully added the account, but when I type the email on the invite, the email does not show.  How can I fix this?

 

Thanks.

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-07-20 06:54 AM

Hi @mgould88 interesting! First thing I would do with troubleshooting is deleting the contacts and calendar integration with O365. and re-integrating. 

 

Have you had success in the past with setting up calendar and contacts integration? Or if this is the first time setting up the calendar and contacts integration, what specific steps from the knowledge base article are you having issues with? 

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