cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

camera glitch

angie7
Newcomer
Newcomer

Since i updated my zoom, my video has a glitch it will start of okay then the video will show a split screen with another persons image on my picture, then different colours will appear on top of my video. I have to keep turning my camera on and off throughout my meeting. 

 

does any one have a solution and also experience this problem since updating their zoom. 

3 REPLIES 3

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @angie7! Can you please share the version you are currently running in which you're facing these issues? I would suggest Upgrading Zoom to the latest version and seeing if that resolves your issue. A couple of previous Zoom versions ago there was camera wonkiness fixes with the latest update of Zoom. After updating, please let me know if that helps! 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

MB64
Newcomer
Newcomer

I have the same issue.  Zoom is set to automatically update and I don't see where you can even tell what version you are using. 

 

krishivX_X
Newcomer
Newcomer

The Same Problem Here