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2022-03-08 07:23 AM
2022-03-08 07:29 AM
@TinaM is there an issue with your audio? If so, can you give more information on what you are doing and the errors you are having?
2022-05-15 02:13 PM
I am having the same issue all of a sudden. I can only use zoom with headphones in. Everything is updated on the computer and I have the most up-to-date zoom.
I can hear participants but they can't hear me. When I check audio settings the "test microphone" is grayed out. I've tested with other apps and websites and zoom is the only app with an issue.
2022-05-17 04:02 PM
@VJM817 if the Test Microphone is grayed out, it would indicate that Zoom thinks your headphones do not have a microphone. I have no idea why this would have just started happening, or why other software can see the microphone. I hate to suggest it, but have you rebooted your machine and/or restarted your headset (if it has independent power) lately?