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audio only by earphones

TinaM
Newcomer
Newcomer

‎2022-03-08 07:23 AM

 
Topics:
3 REPLIES 3

colegs
Community Champion | Employee
Community Champion | Employee

‎2022-03-08 07:29 AM

@TinaM is there an issue with your audio?  If so, can you give more information on what you are doing and the errors you are having?

0 Likes

VJM817
Newcomer
Newcomer

‎2022-05-15 02:13 PM

I am having the same issue all of a sudden. I can only use zoom with headphones in. Everything is updated on the computer and I have the most up-to-date zoom.

 

I can hear participants but they can't hear me. When I check audio settings the "test microphone" is grayed out. I've tested with other apps and websites and zoom is the only app with an issue.

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colegs
Community Champion | Employee
Community Champion | Employee
In response to VJM817

‎2022-05-17 04:02 PM

@VJM817 if the Test Microphone is grayed out, it would indicate that Zoom thinks your headphones do not have a microphone.  I have no idea why this would have just started happening, or why other software can see the microphone.  I hate to suggest it, but have you rebooted your machine and/or restarted your headset (if it has independent power) lately? 

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