cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom won't open

LittleLu5
Newcomer
Newcomer

When I try to open Zoom and I press the Launch Meeting button + Allow,  a small screen pops up with the Settings Icon - Installation Failed - An error occurred during installation.  

- I have tried going into Applications and deleting the current Zoom Icon but it won't allow me to.

- I went into Finder, and under applications, Zoom is not showing there.  

 

I thought I was downloaded something one night when I was tired (an upgrade?) but it has effected my zoom ever since.  I can open zoom via the website but not through the icon? Can someone please help?  

 

 

1 REPLY 1

Brandywine
Newcomer
Newcomer

I'm sorry I cannot help you but I'm relieved to see I'm not the only one. I have a 7pm Monday Zoom once a month and when I got to Settings and Video to check the way I look before the zoom, there is no picture and the lite on my zoom cam is red. It also wants me to upgrade to Meetings Pro or some other thing. I missed my Zoom.