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Zoom not starting while on Windows Server 2019 (Build 5.16.24712)

SKasai
Explorer
Explorer

When I updated Zoom to 5.16.24712 on Windows Server 2019, Zoom refuses to start.  Was forced to downgrade install Zoom to 5.15.12 (21574) in order to start Zoom.

 

Tested this on a machine and also on a virtual machine running Windows Server 2019 and also tried uninstalling/reinstall, and also CleanZoom removal/install to the latest version and having the same issue.

 

I do not see any errors coming up on Event Viewer and also do not see the Zoom showing on Task bar or in the system tray when attempting until I use an older version of Zoom.

1 ACCEPTED SOLUTION

ifurman
Community Champion | Customer
Community Champion | Customer

Zoom is aware of the issues with Zoom versions 5.16.5 and 5.16.6 on Windows Server 2016/2019. Zoom claims that version 5.16.10 will fix the issue and should be released by the end of November.

 

Zoom 5.16.2 and lower work fine on Windows Server 2016/2019, as I am currently using this version with no issues.

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1 REPLY 1

ifurman
Community Champion | Customer
Community Champion | Customer

Zoom is aware of the issues with Zoom versions 5.16.5 and 5.16.6 on Windows Server 2016/2019. Zoom claims that version 5.16.10 will fix the issue and should be released by the end of November.

 

Zoom 5.16.2 and lower work fine on Windows Server 2016/2019, as I am currently using this version with no issues.