cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom not starting while on Windows Server 2019 (Build 5.16.24712)

SKasai
Explorer
Explorer

When I updated Zoom to 5.16.24712 on Windows Server 2019, Zoom refuses to start.  Was forced to downgrade install Zoom to 5.15.12 (21574) in order to start Zoom.

 

Tested this on a machine and also on a virtual machine running Windows Server 2019 and also tried uninstalling/reinstall, and also CleanZoom removal/install to the latest version and having the same issue.

 

I do not see any errors coming up on Event Viewer and also do not see the Zoom showing on Task bar or in the system tray when attempting until I use an older version of Zoom.

1 ACCEPTED SOLUTION

ifurman
Community Champion | Customer
Community Champion | Customer

Zoom is aware of the issues with Zoom versions 5.16.5 and 5.16.6 on Windows Server 2016/2019. Zoom claims that version 5.16.10 will fix the issue and should be released by the end of November.

 

Zoom 5.16.2 and lower work fine on Windows Server 2016/2019, as I am currently using this version with no issues.

View solution in original post

1 REPLY 1

ifurman
Community Champion | Customer
Community Champion | Customer

Zoom is aware of the issues with Zoom versions 5.16.5 and 5.16.6 on Windows Server 2016/2019. Zoom claims that version 5.16.10 will fix the issue and should be released by the end of November.

 

Zoom 5.16.2 and lower work fine on Windows Server 2016/2019, as I am currently using this version with no issues.