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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom not starting while on Windows Server 2019 (Build 5.16.24712)

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SKasai
Explorer
Explorer

‎2023-11-16 02:03 PM

When I updated Zoom to 5.16.24712 on Windows Server 2019, Zoom refuses to start.  Was forced to downgrade install Zoom to 5.15.12 (21574) in order to start Zoom.

 

Tested this on a machine and also on a virtual machine running Windows Server 2019 and also tried uninstalling/reinstall, and also CleanZoom removal/install to the latest version and having the same issue.

 

I do not see any errors coming up on Event Viewer and also do not see the Zoom showing on Task bar or in the system tray when attempting until I use an older version of Zoom.

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ifurman
Community Champion | Customer
Community Champion | Customer

‎2023-11-16 02:17 PM - edited ‎2023-11-16 02:18 PM

Zoom is aware of the issues with Zoom versions 5.16.5 and 5.16.6 on Windows Server 2016/2019. Zoom claims that version 5.16.10 will fix the issue and should be released by the end of November.

 

Zoom 5.16.2 and lower work fine on Windows Server 2016/2019, as I am currently using this version with no issues.

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ifurman
Community Champion | Customer
Community Champion | Customer

‎2023-11-16 02:17 PM - edited ‎2023-11-16 02:18 PM

Zoom is aware of the issues with Zoom versions 5.16.5 and 5.16.6 on Windows Server 2016/2019. Zoom claims that version 5.16.10 will fix the issue and should be released by the end of November.

 

Zoom 5.16.2 and lower work fine on Windows Server 2016/2019, as I am currently using this version with no issues.

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