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Zoom AI Companion2024-07-14 10:00 AM
I don't understand why our meetings are not showing and I am unable to contact support because it says I need a pro account. We have a pro account. Our meetings cannot end on 11/3/2024. We are paid through 3/2025.
Please advise.
2024-07-14 01:28 PM
we are having the same issue we have a legal meeting not showing anywhere ??? no one has responded very distressing
2024-07-15 11:25 AM - edited 2024-07-15 11:25 AM
Hello @OlneyHomebodies
Can you kindly check if you scheduled a meeting with more than 60 recurrences, if you need more than that you would need to set up a recurring meeting with No Fixed Time option. You can read more on this article.
For Pro accounts, you can submit a ticket for support on the web portal, please make sure that you are logged in to your Zoom Pro account.
Hi @gga1234
In the meetings tab look at the very bottom of the window and you will see a link that says "Recurring (XX)" (where XX is the number of recurring meetings).
Let us know if you need further assistance.