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Zoom crashing every time when joining anyone else's meeting

Venator
New Member
New Member

‎2025-02-08 09:31 AM

64x Windows 10 ASUS computer, Nvidia processor

Running 64-bit Zoom

Version 6.3.6 (56144)

 

When hosting my own meeting, zoom functions properly. However, about a week ago, zoom started crashing whenever joining someone else's meeting. I tried checking if Zoom was 32-bit, but it is indeed 64-bit. I tried updating Windows and Zoom, but both are up to date completely and the issue persists. Restarting changes nothing. From what I've seen with others' issues, reinstalling does nothing. No error code is given, it just prompts to send a report to Zoom.

 

Web searches show others have the same issue when using 3rd-party conferencing software add-ons, but I have/use none.

 

Zoom meetings function fine when joined from browser.

 

Need quick resolution, I use Zoom for work 7 days a week and require a virtual background for many of my meetings, which I can't use from a browser.

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