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Zoom is not responding

blankhuijzen
Newcomer
Newcomer

‎2022-06-03 01:30 AM - last edited on ‎2023-05-30 01:47 PM by Community Moderator | Employee

Hi there! Zoom is not responding. Very annoying! It happened overnight, yesterday. When I'm trying to join, or create a room and it's asking me to connect audio, it simply freezes and will stay there for 5 minutes. I have to hop in and out meetings constantly, and this is costing me a lot of time.

I was wondering if it was my computer, so I updated all my drivers, got rid of access headsets, mics and camera's, re-installed Zoom and even reinstalled my PC and it is still not working. I have the same issues on my phone. When I'm trying to connect to a room on my phone, it is also taking lots of time and the app freezes.

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Tengku_Firhad
Newcomer
Newcomer

‎2022-10-20 06:47 PM

Hi, our users are running Windows 10 and we recently got the notification to update the Zoom Desktop Client to version 5.12.2 (11434). Once we have updated to the latest version, a lot of the users are experiencing Zoom Is Not Responding error. 

 

This occurs either when they try to launch a meeting or sharing screen.