cancel
Showing results for 
Search instead for 
Did you mean: 

Sound error when sharing screen in windows 11

fullmoon0715
Newcomer
Newcomer

HP 15-e3000(4X377AV)
OS: Windows 11 Home 64bit: 22621.675
CPU: Ryzen 5 5625U with Radeon Graphics
Memory: 8GB Micron Technology 3200MHz


Screen sharing on Zoom
There is no problem with the browser version.
In the application, the shared sound is affected by the volume control of the laptop. please give me some solution

2 REPLIES 2

Jameswalter
Contributor III
Contributor III

Down by the clock, select the sound icon and ensure that the volume level is set to high. Also, right-click the sound icon and select Sound settings to ensure the specific output device you're using isn't muted. Double-check that the speakers or headphones are turned on and properly connected to the computer.

 

Regards,
James

fullmoon0715
Newcomer
Newcomer

Downgrading to Windows 10 fixed it