Zoom invites not being delivered to my gmail account

[zoomamy]

I am not receiving meeting invitations from various senders who send them to my gmail account. I have no idea why or how to fix this.

[meriment]

You could ask them to copy the invite into an email and send it to you separately. There are also a range of scheduling apps for sharing the Zoom invite. One option available in the Zoom marketplace is Salepager that lets you send Zoom invites that are gmail compatible.  

[zoomamy]

I wrote a whole reply, but now I don't see it. This is my first time posting in the Zoom community. When and where do our replies appear?

[zoomamy]

Thanks, but I am receiving Zoom invites from numerous groups, and each of those invitations are being sent to large numbers of people. I cannot ask each host to give me special attention nor can I ask them to buy something like Salepager. These are volunteer organizations run by volunteers who have no resources or time to give me special attention. I need to find a way that Gmail doesn't screen out these emails or bounce them back to Zoom. The hosts are not getting them back, and they aren't in my spam or my trash. They are just floating endlessly somewhere in cyberspace. For years I had no problems, and then suddenly in the last few months, I have stopped receiving them.

[gilo64]

I am having the same issue. All worked fine until recently when no one received my emailed invites. It seems they have to go into the Zoom Workplace calendar, which no one does as they're not used to it. It would be nice if Zoom helped with this.

[zoomamy]

Misery loves company?? Zoom clearly has not been helpful on this, as I found numerous people asking the same question when I googled it. My issue is on the receiving end, and I would have no way to know to go look at a Zoom calendar before I even get a zoom invitation...

[MGSR]

Hello there,

I'm sorry for the late response and the inconvenience. 

I apologize that you are having an issue receiving the meeting invitation. 

Please make sure that you do not have spam filtering service that could be preventing your email from receiving Zoom emails when checking your spam folder. Please refer to the steps below on how to check and disable spam filtering for your Gmail.

Step 1: Sign in to your Gmail account and click the gear-shaped Settings button. Select "Settings" from the drop-down menu and then click the "Filters" tab.
Step 2: Click "Create a new filter" and then click the "Has the words" text input box.
Step 3: Enter "is:spam," "in:spam," or "label:spam" (without the quotation marks) and then click "Create filter" with this search. The "is:," "in:," and "label:" criteria will never match any incoming mail, so this is useful to bypass the spam filter.
Step 4: Click "OK" and then click the check box next to "Never send it to spam."
Step 5: Click the "Create filter" button. All emails that would previously have been sent the Spam folder will now remain in your inbox. Note that Gmail displays a warning message if you open an email in your inbox marked as spam.

Lastly, are you able to see the meetings on your calendar? Sometimes, the host will just send the invite via calendar without also sending the email notification.

Let us know if this helps! 

[zoomamy]

Thank you for your suggestion. Of course, one of the advantages of gmail is its effective spam filter, and since I get hundreds of spam emails (not related to Zoom), that suggestion would just mean that I will get hundreds of spam emails in my inbox.

In addition, the Zoom emails were NOT going to spam. They just weren't being delivered nor were they being bounced back to the senders. So eliminating them from going to spam isn't the answer anyway.

What I did try (as suggested not on this forum but found on a Google search) was to create a filter for all mail that has the words "join zoom meeting" AND .zoom.us and have THOSE never go to spam and to go to a folder labeled "_zoom." That seems to work for now. I have one sender who hosts a book group once a month, and I will see if that works for the email she will be sending early in December. But for now anyway, other zoom invites seem to be getting through. Of course, I don't know if I am missing some, but so far it is better. 

I'll keep you posted.

Thanks!