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Zoom interpretation not working

npoddubny
Newcomer
Newcomer

‎2023-10-12 01:44 AM

Today zoom really f'd me up. everything seems to work fine but noone on different devices can hear any interpretation channel
https://youtu.be/D3br31do25M

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2 REPLIES 2

ExpertswhoJohn
Community Champion | Customer
Community Champion | Customer

‎2023-10-12 05:46 AM

The microphone on the interpreter does not seem to be active.

Denys microphone has no activity, whereas the microphone below does.

I would assume they are not speaking. did you do a microphone check before the start?

 

John

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npoddubny
Newcomer
Newcomer
In response to ExpertswhoJohn

‎2023-10-12 07:19 AM

Unfortunately no, we didn't do mic check.
Double checked right now - interpreter mic activity icon does not light up when interpreter is talking. Just tested with myself on PC an smartphone - everything works as intended
https://youtu.be/SryqeUCJS5s

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