Automated captions do not work in Zoom meeting

[_Marlene_]

Hi everybody!

I tried to enable the automated captions in Zoom meeting, however, the CC-button does not show in the toolbar even though the automated captions are toggled in the settings.

I also tried in our Zoom webinar account and for the webinar it works perfectly fine.

Does anybody have an idea what the issue could be?

Thanks in advance!