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Zoom cannot detect a camera only in meetings

DHofmeister
Newcomer
Newcomer

My camera is working. In zoom settings it works, too, when I am the host of a meeting, but when I enter a meeting I get the message that zoom does not detect the camera. Even when I go into the settings it works, but at the same time it doesn't work in the meeting.

7 REPLIES 7

bootcamp1212
Explorer
Explorer

Same i am looking for this.

ChrisO
Specialist
Specialist

Hi DHofmeister,

 

It is possible whoever is hosting the meeting has their security settings set to prevent you from using a camera. https://support.zoom.us/hc/en-us/articles/4409500570381-Stopping-all-incoming-video-in-a-meeting-or-...


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

I have carried out several tests with different accounts of mine to rule out these problems, the problem only occurs with desktop zoom. I always make video calls by phone, because I have not been able to solve the problem on my notebook.

Do you happen to have a Lenovo device?


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

ASUS TUF Gaming A15

DHofmeister
Newcomer
Newcomer

Problem still unsolved...

roxanadavis
Newcomer
Newcomer

It's a bit of a camera conundrum you've got there. Let's try some quick fixes:

  1. Check other apps and close them if they're using the camera.

  2. Make sure Zoom has camera permission.

  3. Give your device a restart – it might do the trick.

  4. Update Zoom to the latest version.

Hopefully, these tips will make your camera smile again in meetings. If not, Zoom support can lend a hand. Happy video chatting! 📷👍