Camera will not work during meeting

[GraceJoubarne]

I've gone the merry-go-round with Chat 4 times and this is what as resulted (a) the camera still remains black (b) the tests it put me through show that the problem is compatibility between Zoom and Workplace, yet I have no choice but to open with Workplace.  My camera works perfect with the Windows Camera App.  All permissions, etc etc have been confirmed.

This just started today during a meeting.

Do you think that this is a deliberate tactic that Zoom uses to make us upgrade.  I don't use it often, so upgrading makes no sense.  Chat said that no live help or IT support will help until I upgrade.


The problem is very definitely not at my end.  It seems to be a built-in flaw to generate more revenue.

I'm not sure if I can find this forum again, so please email your reply to me at ***********.   Many thanks.