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Zoom Meeting and Audio Settings Window Closes Immediately

noctisnyx
New Member
New Member

I'm experiencing an issue where my Zoom meeting window closes immediately when I start a meeting. Additionally, when I open Zoom settings and navigate to the Audio tab, the settings window also closes automatically. 

 

My audio is working properly on other platforms such as Discord and WhatsApp calls, so this seems to be an issue specific to Zoom.

Steps to Reproduce:

  1. Open Zoom and start a new meeting → The meeting window closes immediately.
  2. Open Zoom settings and go to the Audio tab → The settings window closes immediately.

Troubleshooting Steps I've Tried:

  • Restarted my computer
  • Reinstalled Zoom (latest version)
  • Checked for any conflicting applications
  • Updated my audio drivers

System Information:

  • OS: (Windows 11 Pro,  Build: 26100.3323)
  • Zoom Version: (6.3.11 (60501))

Attachment:

https://www.loom.com/share/aad40fb5e4cc40a8b0a46e6e991d4da1

3 REPLIES 3

andreymoro
New Member
New Member

У меня такая же ситуация, я делал абсолютно все, даже снес все драйвера вплоть до realtek'a, ничего не помогает

andreymoro
New Member
New Member

Я разобрался со своей проблемой. В Windows у меня был установлен слишком высокий формат микрофона. Уменьшение его с 192000 Гц до 44100 Гц решило проблему.

vongolder
New Member
New Member

I have exactly the same problem and have spent hours trying to correct it. I have Windows 11, AMD Radeon Graphics. The Zoom Workplace app opens fine, but the minute I start a meeting, the meeting screen flashes on my monitor, then disappears. Then it flashes on for another half-second before giving up. Same problem in Zoom settings, when I access the audio settings, the settings screen immediately disappears. No other settings cause the disappearing screen than audio. I have no such problems if I use my web browser for Zoom, or if I use my laptop Zoom app, also Windows 11. My problem is that I host zoom meetings often on my desktop, and Zoom on my browser loses multiple options and screens.
I have:

1. Uninstalled and reinstalled Zoom

2. Restarted my computer

3. Made sure the Zoom app is updated to latest version

4. searched through multiple security and firewall settings to make sure Zoom, the microphone and the video are enabled.

5. Updated my graphics card and checked security settings on it

6. Done tens of device checks to make sure of updated drivers. 

7. Done multiple Google and AI searches. This is the first post that replicates my issue. 

This all happened after I returned from a three-week trip. I updated the Zoom Workspace app before running it and haven't found a way to roll back the update. I'm guessing it's a glitch (perhaps with AMD?) in the update, which works fine on my laptop (Intel). 

I'd really appreciate help!

Thanks,

Von