Waiting Room Configuration Error

[Christopher1776]

Hello, 

In the Waiting Room Config, any changes I make to logo, image or video are not saved to the system. 

Meaning that when I log into my zoom room as a client, I see the old logo, image, or video not the new options I just uploaded. 

Does anyone have a solution for this problem?

Thanks in advance for your assistance!

Christopher

[Humashankar]

Hi - I hope that you are Doing good !!

Try a private browsing window and log into your Zoom account and then go to this Waiting Room configuration page and try to change it again.

Thank you very much and have a fantastic day!

[slmasters]

I tried this and it does not work. Anyone else having this issue with videos not updating in the custom waiting room settings?

[SusanWWW]

I'm also having this problem.  Have submitted a support ticket.  We'll see if there is an answer or if they just ignore it.

[SusanWWW]

I'm having a similar problem.  It won't let me even update the video for the waiting room.  It gives an error message about server or network failure - whatever that means.