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Zoom AI Companion2021-10-06 06:16 AM - last edited on 2022-03-03 01:56 PM by RN
Ever since updating to Version 5.8.0 three days ago, I have been unable to add a photo background to my Zoom meetings on the iPhone. I have an iPhone 11 running version 14.6. Blur works, and tapping the + brings up my photos , but when I choose a photo, it does not add it as a background, and all my previous background photos have disappeared. Does anyone know a fix?
2022-02-02 07:14 PM
Sorry for the delay in getting back to you. Before we investigate this further, can you tell me if the problem is still happening for you?
2022-03-16 07:58 AM
Happens to me -and using iphone version 5.9.6
2022-03-16 02:26 PM
@sryoung12001 I am sorry to hear you are having this issue. I just tested on 5.9.6 and did not have the issue. Please confirm what version of iOS you are running. Also , can you try rebooting your phone? I have had a similar issue on my desktop client when I have not rebooted in a while, so not sure if something like that could be happening for you.