Update on macOS Monterey fails every single time

[miklosUX]

Updating from within the app on macOS Monterey fails constantly. I have to come to the Zoom website and find the download and then install the new version. Please fiX!

[miklosUX]

Uninstalled - reinstalled. Trying to update from within the app with "check for updates" it fails again.  Monterey 12.4/ Zoom version 5.10.6 (7526)

[kentquirk]

I have 5.10.4 (6592):

Zoom: "A new version of Zoom is available!"
Me: clicks "Update Now"
Zoom: "The update didn't work!"
Me: clicks "Retry" (repeat a couple of times)
Me: restarts zoom
Zoom: "Zoom has been updated!"
(5 minutes pass)
Zoom: "A new version of Zoom is available!"

[miklosUX]

Still going through this every.single.time.  😡

[miklosUX]

This is still happening after months and months of waiting for a solution. It's still the same! Can't update from within the app. Error code 10002.

[JayneMW]

Any resolution for this yet? I am getting the same problems with error code 10004 repeatedly.

[Dadsteve]

We too have this issue. Update fails every time on MAC and iPad.

[terryc2c]

Does anyone have an answer to this yet? Mine fails every time!  Very frustrating!!!

[RN]

Hi @miklosUX @terryc2c @Dadsteve @JayneMW @kentquirk suggest looking into the KB article on Zoom error code 10004 and let me know if this resolves your issue! If so, don't forget to click the accept as solution button. Thanks!