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Zoom keeps logging me out when only logged into two computers

KA55
Newcomer
Newcomer

I have not had this problem until recently, but every single time I try to log into my laptop while my desktop is connected to Zoom, it will log me out of Zoom on my desktop, even if I’m in a meeting.

 

There used to be the option for me to login to both my desktop and laptop at the same time so that I could switch the meeting from one device to the other. I can no longer do that. What are the remedies? Is this an issue with a recent update?

 

This happens with every single account that I have for Zoom. My Zoom accounts are free, but according to search Zoom states that you can be logged into two computers simultaneously. What is going wrong? This is driving me crazy.

1 ACCEPTED SOLUTION

Tom
Participant
Participant

You can only be logged into one desktop Zoom client. If you log into a second one, the first one will logout.

View solution in original post

3 REPLIES 3

Tom
Participant
Participant

You can only be logged into one desktop Zoom client. If you log into a second one, the first one will logout.

Not according to Zoom: “

By default, existing users can be signed in to Zoom on 2 desktop computers, 2 tablets, and 2 mobile devices at a time. If you sign in to more than 2 devices of the same type, you will be automatically logged out of the first device.”

 

They state you can be logged into two computers at once. But I am not able to do this anymore. Has something changed? Is there something I need to do to fix this?

Not according to Zoom: “By default, existing users can be signed in to Zoom on 2 desktop computers, 2 tablets, and 2 mobile devices at a time. If you sign in to more than 2 devices of the same type, you will be automatically logged out of the first device.”

 

So how can this be fixed?