cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Trouble with Zoom Web SDK

ELCteachers
Newcomer
Newcomer

‎2022-05-26 01:01 AM - last edited on ‎2023-05-31 08:02 AM by Community Moderator | Employee

Hey there! We are currently facing some issues in joining Zoom Web SDK. The issues are listed below:

 

- Some users are having blank screen even though the host camera is on and is visible to some.

- Some users can't hear audio while some can

- Host video goes blur sometimes even though the video quality of host and user is high.

 

We suggested our users to use Google Chrome and to allow permissions the browser requires. But, the issue continues to some users. Hope to receive a good solution. Thank you!

Topics:
1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-31 08:05 AM

Hi @ELCteachers welcome to the community! Are you still running into this? I would make sure to follow our guide on the Web SDK to ensure everything is imported correctly.

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes