Trouble scheduling meetings as "owner" after account ownership was transferred to me

[jendg]

Hello,

My organization's Executive Director, Bob, has retired and transferred ownership of the Pro account to me (I am now listed as "owner," and he is listed as an "admin"). We are leaving Bob on the account through the end of 2024 as he will run a few additional Zoom meetings for us until then.  For now, we have added our new Executive Director, Suresh, to the account as an "admin" as we go through this transition.

The problem I'm running into is that when I try to schedule a new meeting, Bob is still shown as the 'primary'. And it won't let me schedule a meeting in the name of the new Executive Director, Suresh. I only see the option to set up new meetings under Bob's name and my name. 

Also, Suresh has been setting up meetings in this account and I don't see any of them listed when I look at the view of ALL meetings scheduled in our account.

What do I need to do to (1) enable me to become the 'primary' when setting up new meetings, and (2) be able to set up meetings under Suresh's (the new ED) name (and see them on the list of ALL meetings)?

Thanks!