Static Feedback when using Original Sound

[menyedy]

I recently started experiencing horrible static feedback when I switch on the Orginal Sound feature. I use a MacBook Air and Rode ll mic system. Everything worked fine until a month ago, now I cannot figure out what the issue is...I've done updates, restarts, changed cables, new mics and still the horrible sound persists. 

I cannot hear it while the meeting in on, but the clients can hear the buzzing static and it's on the recording. So I'm doing a million test recordings to trouble shoot but nothing is working! 

Please, anyone, help! 

[sueyoga]

Same issue here.  Have spent money thinking it was the mixer, mic, adaptor.  Clients saying that the static is constant, and listening to the recording, it is.  It isn't coming from my voice or the music, it's the Zoom system.  Does anyone have any ideas?

[WestonM]

Did you ever get this issue resolved.  We just started having the same problem.

[MGSR]

Hello there, 

I'm sorry for the late response and the inconvenience you are experiencing. 

The Rode Wireless GO II is a wireless microphone system that operates over 2.4GHz radio frequency (RF), which is a common frequency used by many wireless devices, including Wi-Fi networks. Due to this, the system can be sensitive to interference from nearby devices that also use the same frequency range, such as Wi-Fi routers, smartphones, or other wireless communication equipment.

If using a system that seems to be more susceptible to RF interference, we would also recommend the following to reduce the RF interference in the recordings:

• Lowering the input gain of your camera or audio recorder while boosting the gain from the Wireless GO II receiver.
• Using a longer TRS 3.5mm cable can also safeguard against interference, as the receiver can be further away from the recording device.
• Enabling an Airplane mode on the camera/ audio recorder.

You can read more in this article from Rode.

If you need further assistance, please let us know.