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Starting zoom desktop app sends me to my browser SSO page

ecmp
Newcomer
Newcomer

zoom: 6.4.12 (56699)

macos: 15.5

 

I start zoom desktop app sends me to my browser to the SSO page of one of the companies I contract for. I want to stop that behavior. I do not want to be handed the login SSO page. Help please.

 

Cheers

 

 

1 REPLY 1

lancetlc
Zoom Employee
Zoom Employee

Hey @ecmp,

 

Thank you for sharing your concern. To prevent the Zoom desktop app from opening the browser to your SSO login page, you need to ensure you are signing in directly through the desktop app and not through the browser-based SSO option. If you are encountering this issue, it's likely that the Zoom desktop client is configured to use SSO by default. You can resolve this by either selecting the "Sign in with SSO" option within the Zoom desktop app and entering your company domain, or by disabling the "Join from your browser" setting in your Zoom account settings on the web portal.