Zoom freezes during meetings on AMD RX 9070 XT

[BenINeedHelp]

Hello,

My Zoom desktop client repeatedly freezes/hangs during meetings. It happens even when my camera is off — typically while others share screen or have video on. This seriously affects my work; please advise exact steps to diagnose/fix.

Environment & symptoms

• Zoom desktop version: 6.5.5 and several previous versions.

• OS: Windows 11.

• GPU: AMD Radeon RX 9070 XT with 25.10.30 Adrenaline drivers.

• CPU: i5- 14400 F.

• I reproduced the freeze reliably during screen sharing sessions or when participants have video; sometimes it happens even when no cameras are active.

• Browser-based Google Meet work fine on the same machine.

What I already tried

• Toggled hardware acceleration options (on/off).

• Reinstalling Zoom.

• Launched Zoom with various flags:
  --use-angle=gl,
  --enable-features=Va api Video Decoder,
  --disable-features=Va api Video Decoder,
  --disable-gpu-driver-bug-workarounds, etc.

• Disabled all Adrenalin overlays/recording features and Hardware-accelerated GPU scheduling in Windows.

Any workarounds you advise other than switching to browser client/mobile application?

[storyhub]

Not sure where you got the GPU drivers from. AMD says latest driver released 10-29-2025 is Adrenalin 25.10.2 (WHQL Recommended)

https://www.amd.com/en/support/downloads/drivers.html/graphics/radeon-rx/radeon-rx-9000-series/amd-r...

If this works please click accept as a solution.

[BenINeedHelp · Accepted solution]

It was officially downloaded by the Adrenalin software, so it's not the case.

I was testing different app settings and so far those are works fine:
Video render method - Direct3D11

Video rendering post-processing - Disable

Performance is turned on

All the accelerations turned on

I had no freezes for a several days, but still keeping eye on it.

I'm pretty sure that when rendering method was Auto Zoom did it wrong.