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Starlink and Zoom - US trying to get to a Canadian zoom meeting

kathrynh
Newcomer
Newcomer

I have a Starlink participant in the US trying to access my Canadian meeting.   She is getting the error 1142 Brazil error code saying she is blocked.   I allowed Brazil as a country and that didn't work. She is still blocked.   I have starlink customers in Canada getting in just fine.

2 REPLIES 2

k6ncx
Explorer
Explorer

I can't shed any light on the situation you have, but I use Starlink in the US and I haven't had any trouble joining meetings based in other countries.

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @kathrynh seems to be a reddit feed around Starlink and Zoom, https://www.reddit.com/r/Starlink/comments/12et5x6/zoom_appears_to_be_blocked/ let me know if any of the suggested in the thread helps! 

 

Some of the suggested seemed to work from the thread: 

DNS error - Starlink DNS servers. You can configure alternative DNS servers in the Starlink app settings and use for example 1.1.1.1 and 8.8.8.8 and see if that helps.

 

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