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Unstable connection

mjones80
Newcomer
Newcomer

‎2024-08-28 07:56 PM

While using Zoom meeting through the Mac app, I get a notification of an unstable connection, and during the meeting, the video and audio freeze temporarily. I have my internet with Starlink and connect to it via WiFi. Very annoying during client meetings.

 

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storyhub
Community Champion | Customer
Community Champion | Customer

‎2024-09-01 08:24 PM

Best if you connect via ethernet. WiFi is not best for two-way streaming.

Check your bandwidth by running openspeedtest.com. Like to see a minimum of 10 Mbs upstream. Starlink at best is only 20 Mbs and could be as low as 5 Mbs depending on location and conditions. In conjunction with WiFi the upstream bandwidth could go even lower.

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