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Sound Disturbances, Zoom 5.14.0 (13888) ,Desktop, Samsung Book 2, windows 11

Gothenburg_KR_1
Newcomer
Newcomer

Hello Zoom Cmmunity, 

 

My laptop exeriences audio disturbance when joining meetings and webinars with Zoom, I get a trouble hearing the speaker as a whole sentence or more is cut away making it impossible to understand the content of the speech!

 

I left the laptop at Samsung support, after troubleshooting the HW/SW, no fault was found, forwarding the issue to Zoom support!

 

I've already tried the advanced speaker settings disabling signal enhancement, as well as disabling the VPN and Anti-virus protection, these measures didn't solve the issue!

 

Please help!

 

Thanks in advance!

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