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Not staying signed in

j_
Newcomer
Newcomer

Zoom doesn't want me to stay signed in. As soon as I sign in I get this message,

Signed out

Your session has ended and you need to sign in again

On multiple devices (iPad, Samsung phone, and windows laptop). I can't start a meeting or anything. I stay signed in for 5 seconds then get this message again!

I have a Pro account.

1 REPLY 1

storyhub
Community Champion | Customer
Community Champion | Customer

This error can be caused by using too many devices, an outdated app, or security settings. To fix it, sign out of all devices, sign back in on just one, or try clearing your browser's cache and cookies. If the problem persists, check that your Zoom app is updated to the latest version. 

Log in to the web portal, go to your profile, find "Linked Accounts," and click "Sign Me Out From All Devices" to sign out on all other devices. 

 If this works please click accept as a solution.