Question
Unable to toggle off "record to computer"
I am new to Zoom Workplace Pro. I initially set recordings to be saved locally. I now need to change to save to the cloud. However, when I go to Settings (through the Zoom web portal)
- Account Management then Account Settings.
- Click the Recording & Transcript tab.
- Click the Automatic recording toggle to enable or disable it.
And try to toggle off "record to computer file," I get the following error:
Disable "Record to computer files"
This option cannot be changed because
"Record to computer" is selected in automatic recording options
I am on a new (2024) MacBook Pro running Sequoia 15.5.
What do I do to save meetings to the cloud? I've seen mention that this may be an issue with permissions on my computer but I have no idea where to go to change that permission.
Thanks! Huge project starts in less than a week and we need to get this fixed asap.