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Recording issue - it disappears!

Pinkie75
Newcomer
Newcomer

‎2023-10-03 03:35 AM

Hi there

I often schedule Zoom calls for other people where I use a random meeting link and passcode link generated by my Zoom account (extension in Google cal), then I go into the app and make the person attending the meeting an alternative host. I do not attend the meetings. Within the meeting settings I also enable recording to the cloud. However after the meeting, although I am the organiser, I don't receive notification of the recording and it is not in my recordings folder on zoom. Does anyone have any suggestions as to how I retrieve the recordings? Many thanks.

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-10-09 11:11 AM

Hi @Pinkie75 welcome to the community! Just checking in as I saw you posted this discussion (10-03-23), was the cloud recording able to process and appear within your Cloud Recordings at https://zoom.us/recording/?

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