Recording conversion issue - Zoom Community

Important updates from Zoom Support:

Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.
Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Platform macOS latest

1) .zoom file exists

2) .mp4 exists

3) .mp4 played fine

4) curious: I double clicked on .zoom file

5) nothing happened

6) .mp4 doesn't play any more (corrupted somehow) - timestamp is still the original

~~~

I go to zoom application under RECORDED the meeting is not there.

Any idea what happened?

Any idea if recording not in that RECORDED tab, how to convert it?

Thanks

0 REPLIES 0