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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Pro account is not working

RajeshVarma
Newcomer
Newcomer

‎2024-05-01 10:49 AM

Even After payment is deducted from credit card pro subscription is not activated

Topics:
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2 REPLIES 2

PSIMUMBAI
Newcomer
Newcomer

‎2024-12-08 08:38 PM

I am facing the same issue. When I log in, I get the message that my invoice is pending payment, although it is paid. 

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MGSR
Community Moderator | Employee
Community Moderator | Employee
In response to PSIMUMBAI

‎2024-12-17 01:01 PM

Hello @PSIMUMBAI,

I'm sorry for the inconvenience and late response.

Upon checking, your account license is already active. 

Please let us know if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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