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Password is not working

vcimino93
Newcomer
Newcomer

‎2023-08-15 10:33 AM - last edited on ‎2023-08-21 08:04 AM by Community Moderator | Employee

I have access to a recording and the password is not working to get into my recording. Help please :). 

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1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-08-21 08:14 AM - edited ‎2023-08-21 08:15 AM

Hi @vcimino93 I just wanted to confirm so I can best assist you! You mentioned not being able to access 'my recording' in your discussion; are you the host of the recording? OR are you a participant who has been given access to the recording by the host? 

 

As the host, and if you cloud recorded the meeting, you can access this recording at https://zoom.us/recording

 

Otherwise if a participant attempting to access the recording, the host will need to do the following for How to share, download, and delete cloud recordings under 'To share'. 

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