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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Alternative Hosts, Registration and Meeting Access

AvidTraining
Newcomer
Newcomer

I have a meeting set up with 3 alternative hosts. I'd like them to be able to start the meeting independent of me.

The meeting also requires registration of attendees. The cannot use the standard meeting registration link to register and get the meeting link - it rightly tells them hosts do not register. However, they are not getting the emails for hosts that contains their meeting information. Is there a way to get this meeting link so I can send it to them directly? Or is that not possible because it is a unique link for each host? I'm trying to work with our IT to see if we can find out why they do not get these emails as well...but a more immediate workaround is needed.

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @AvidTraining correct, The alternative host will receive an email letting them know that they have been added as an alternative host, as long as they have not disabled this email notification in the Zoom web portal > Email Notification 

 

 

Second, alternative hosts should receive an email from no-reply@zoom.us; if you're not receiving emails from Zoom, have your IT team look into the Knowledge Base article on Not receiving emails from Zoom. Based on my testing, it appears that the alternative host join links are not unique to the user in the email that is sent to the alternative hosts versus your traditional copy meeting information.

 

Traditional Copy Meeting Invitation

 

VS., Alternative Host Join information.

 

I also see that this discussion was created on August 15, did those emails ever arrive or did your IT team discover anything? 

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