cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Only frozen on my end

TF_singer
Newcomer
Newcomer

Has anyone had issues with being on a zoom mtg where you can hear and see the others and they can see you fine, but you can't navigate any of the features? They are all frozen. This has happened a couple of time now. I can't reduce or enlarge the screen to full size and I can't do anything else, ie unmute or chat. I couldn't even close zoom today. The only way is to restart my laptop. I use Mac Airbook. Everything else on my computer responds, it's only zoom that does this. Any suggestions?

Thanks, T

5 REPLIES 5

joshmkim
Newcomer
Newcomer

Yes...I'm in a Zoom and having the exact same thing occur.  Mac Sonoma 14.5. Zoom client is fully up to date.  Will need to Force Quit to get out of it. Frustrating.

Wonder if it's an issue with Sonoma then? Not sure how it can be fixed unless Mac fixes it on their end 🤐

 

Khab
Newcomer
Newcomer

Yes!!!! I just posted my question on this topic this morning. And I have to force quit it and go back in also.

TF_singer
Newcomer
Newcomer

Do you use Mac too?

Yes,  Mac desktop which is up to date.