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Nested App Authentication (NAA)

Ruralist
New Member
New Member

I am a single Zoom Account user with a single family Microsoft 365 account, not a workplace acount.  The directions given to switch over to the new authentication protocol using Nested App Authentication (NAA) just don't work for me.  Can someone please direct me to a workflow that works? Windows 11, Updated Zoom, current Microsoft Family 365 account. 

Dear Valued Customer, 

Microsoft is deprecating Outlook legacy tokens with their introduction of a new authentication protocol, Nested App Authentication (NAA). This change will impact the Zoom for Outlook add-in's ability to access calendar data effectively. To ensure uninterrupted functionality, action is required by the week of January 27, 2025. Please use the steps in the support article for uninterrupted service.

If NAA is not enabled, you may encounter the following issues:

  • Inability to update single occurrences in a recurring meeting series.
  • Loss of functionality due to deprecated callback tokens.
  • Compatibility issues with the Outlook REST API.
  • Potential data synchronization problems between Zoom and Outlook.

We appreciate your prompt attention to this matter to ensure a seamless experience with your Zoom for Outlook add-in.

Team Zoom 

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