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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Meeting showing processing recording since December 2021

BCAOffice
Explorer
Explorer

We have a meeting which was held since December 2021 and the recording still says processing recording.

Is there a way to rectify this?  Either to delete it or confirm/process it.

1 ACCEPTED SOLUTION

Bort
Zoom Employee
Zoom Employee

Hi @BCAOffice 

Check it again. It should be fixed now. 

View solution in original post

4 REPLIES 4

Bort
Zoom Employee
Zoom Employee

Hi @BCAOffice 

Check it again. It should be fixed now. 

I am now facing the same problem... I need to send the records to my students with urgency. How can be fixed?

BCAOffice
Explorer
Explorer

Thanks Bort.  

AIREE
Newcomer
Newcomer

Hi. The same thing happens to me. the recording in Zoom still says processing recording. How did you solved it?